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Top Student
Posts: 4
Member Since: ‎06-18-2018
Message 1 of 8 (802 Views)
Accepted Solution

No sound from my new 22" HP monitor

Product Name: HP 22er monitor
Operating System: Microsoft Windows 10 (32-bit)

Hello!

I have just set up my new HP 22er Display monitor.  I connected the HDMI from the monitor to my Asus laptop.  There is no port on the laptop (18 months old) for the VGA connectors, but the sales guy assured me that HDMI will serve all the needs, and that the VGA connector (that was in the box) is not needed.  Good; that makes things less fussy.  There is NO SOUND, however.  

 

When I click the monitor's on/off button, all's well, except that the VGA info says 'Inactive'.  Now what?

 

Thanks!

Paulette

PS I *think* my OS is MS Windows 10 (32 bit), but it might be (64 bit).

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Accepted Solution

Re: No sound from my new 22" HP monitor

Hi,

 

yes you can use the sound from the laptop. Right-click on the speaker icon in lower right of desktop and click on playback devices. Now you will see the different playback devices. Right-click on speakers (high definition audio or similar) and set as default option. It will probably be set to HDMI playback device. You need to do this with monitor connected to laptop. I would also recommend maybe getting a small pair of external speakers which will probably sound better than monitor speakers.

 

Hope it helps,

David

 

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Master's Graduate
Posts: 536
Member Since: ‎01-01-2017
Message 2 of 8 (794 Views)

Re: No sound from my new 22" HP monitor

Hi.

Welcome to forum.

Apparently the monitor does not have speakers: https://support.hp.com/us-en/product/hp-value-21-inch-displays/7274735/model/10402848/document/c051...

 

If it is an opposite case, perform: https://support.hp.com/us-en/product/hp-value-21-inch-displays/7274735/model/10402848/document/c0128...

 

More info:

https://h30434.www3.hp.com/t5/Desktop-Video-Display-and-Touch/Monitor-Input-Signal-Not-Found/td-p/63...

Apart from participating in the forum of Hp in English and Portuguese, I am one of the main authors of solutions in the forum in Spanish.

If you want to thank and if it has been useful press the "Like" icon, if the problem has been solved you can press "Accept as a solution", likewise someone else who has the same question or problem can use this solution .

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Top Student
Posts: 4
Member Since: ‎06-18-2018
Message 3 of 8 (772 Views)

Re: No sound from my new 22" HP monitor


@GOLD_MASTERwrote:

Apparently the monitor does not have speakers: https://support.hp.com/us-en/product/hp-value-21-inch-displays/7274735/model/10402848/document/c051...

 

That is indeed my new monitor.  Hmmm...no speakers! 

 

No wonder the price was reasonable.  Before I give up and return the monitor for one with internal speakers, is there a way that I can use the sound from the laptop?  (Is there an HDMI cable that separates video and sound -- or a way to connect the VGA cable that came with the monitor?)  It might not be as 'polished' as an external sound system, but I'd be content with the sound from the laptop only. 

 

Thanks,

P

 

 

 

Associate Dean
Posts: 5,194
Member Since: ‎09-19-2016
Message 4 of 8 (763 Views)

Re: No sound from my new 22" HP monitor

Hi,

 

yes you can use the sound from the laptop. Right-click on the speaker icon in lower right of desktop and click on playback devices. Now you will see the different playback devices. Right-click on speakers (high definition audio or similar) and set as default option. It will probably be set to HDMI playback device. You need to do this with monitor connected to laptop. I would also recommend maybe getting a small pair of external speakers which will probably sound better than monitor speakers.

 

Hope it helps,

David

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Top Student
Posts: 4
Member Since: ‎06-18-2018
Message 5 of 8 (756 Views)

Re: No sound from my new 22" HP monitor

WooHoo, David!

It worked.  And it's perfect.  Thank you!

Paulette

Associate Dean
Posts: 5,194
Member Since: ‎09-19-2016
Message 6 of 8 (741 Views)

Re: No sound from my new 22" HP monitor

Your welcome Paulette.

 

Let me know if you need any further help.

 

All the best,

David

Top Student
Posts: 4
Member Since: ‎06-18-2018
Message 7 of 8 (717 Views)

Re: No sound from my new 22" HP monitor

Thanks very much.  Your answer was the solution.  You're the best.

P.

Student
Posts: 1
Member Since: ‎07-22-2018
Message 8 of 8 (481 Views)

Re: No sound from my new 22" HP monitor

Thanks for the solution. That was really helpful.

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