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Aish_Poreddiwar
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Message 1 of 2
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Order Recovery Media PenDrive

HP Recommended
15-cc501nx
Microsoft Windows 10 (64-bit)

I have bought Hp pavillion Laptop model no 15-cc501nx from Abu Dhabi UAE & I'm currently using it in India. 

The issue I'm facing in my laptop is that the operating system gets corrupted several times with a blue screen error and the laptop is unable to take recovery hence I want to order a recovery media tool (PenDrive) for the same to install Os. 

Serial no. [edited]

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

You can make your own bootable recovery drive by using the HP cloud recovery client utility.

 

Here is an info link for how to use that utility...

 

https://support.hp.com/us-en/document/c06162205

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