08-29-2019 10:34 AM
Ok I know everyone in this world who uses a printer. Do not like printing paper jams. It cost business and regular student at least a headache or cup of coffee to fix the jam. Printer rollers are made to tolerate just a particular temperature. And the paper jam occurs. Printer rollers need to be re invented. And have a indication on the printer module as to where the jam is exactly and send that error message automatically to the hp tech support. So regular personal do not have to create ten tickets just to fix the paper jam.
Solved! Go to Solution.
09-01-2019 11:59 AM
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
Please do check your inbox on the forums page for the private message.
Have a great day!
I am an HP Employee