• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-30-2018 10:56 PM

HP Recommended
Product: HP Envy15 J123tx
Operating System: Microsoft Windows 10 (64-bit)
I have hp envy 15 j123tx model laptop and i want to increase my ram from 4 to 8. Just tell me which type of ram is supportable by my laptop and how many ram slots are available there?
1 REPLY 1

‎07-31-2018 05:25 AM

HP Recommended

Hi

 

http://h10032.www1.hp.com/ctg/Manual/c03943414   -   Page 48. 

Memory module

 

8 GB (PC3L, 12800, 1600 MHz)  693374-001
4 GB (PC3L, 12800, 1600 MHz)  691740-001
2 GB (PC3L, 12800, 1600 MHz)  691739-001
 
Update BIOS before adding memory modules

 

 

Also visit Crucial and Kingston for advice.

 

Piriform Speccy to view what is installed.

 

If in doubt please ask.

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.