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HP Recommended
Envy 7640
Microsoft Windows 10 (64-bit)

I have HP scan and capture for scanning. I got it with window 7. when I scaned one side of a 3 or 4 page document, I was directed to turn the document over and rescan the other side. the software would then sort the pages to there correct order. I updated the operating system to windows 10 and I had to reload HP scan and capture. now it doesn't do that for me. is there software that does that for me?

1 REPLY 1
HP Recommended

Hi,

 

Please download and install HP ENVY 7640 e-All-in-One Printer series Full Feature Software and Drivers on your computer

 

     http://ftp.hp.com/pub/softlib/software13/printers/en7640/EN7640_Full_WebPack_40.11.1135.exe

 

Or try HP Scan Extended using the following software

     ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi

Once it's downloaded and installed, for Windows 10:

(a) Hit Win key,
(b) Scroll down to HP group/folder,
(c) Double click "HP Scan Extended"

Regards.

BH
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