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Nits919
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Solved!

Track pad sound

HP Recommended
Envy x360 15t
Microsoft Windows 10 (64-bit)

Hello, 

I bought a HP envy x360 laptop and I heard some sound on track pad. Is it normal?

I have attached a video clip too.

https://youtu.be/GQm1nZ31FPg 

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KrazyToad
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@Nits919

 

Is the Touchpad working fine other than the clicking Noise?

 

This seems to be a normal function and working as design. If the Touchpad is working fine, then it's working as design since if it was a plastic issue, then that would have affected the Touchpad Functionality and sensitivity

 

So you have nothing to worry about 

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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KrazyToad
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Message 2 of 5
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@Nits919

 

Is the Touchpad working fine other than the clicking Noise?

 

This seems to be a normal function and working as design. If the Touchpad is working fine, then it's working as design since if it was a plastic issue, then that would have affected the Touchpad Functionality and sensitivity

 

So you have nothing to worry about 

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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Nits919
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Yes, the touchpad is working great, but I thought the noise was somewhat irregular. With your reply,  I confirmed nothing is strange.

 

Thanks a lot.

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KrazyToad
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@Nits919

 

Do visit our HP Support Community and drop us a message anytime you need help

 

Thank you 😊

KrazyToad
I Am An HP Employee

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joshepalberto
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I also have the same problem, but after watching a facebook post I got a solution. According to them, it happens due to the displacement of the sensor wire of the trackpad for that we have to open the trackpad and solve the problem. The best way is to go to the service centre of the  Hp world because noobie can harm the other part also.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation