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HP Recommended
HP ENVY x2 12-e091ms
Microsoft Windows 10 in S Mode

how can i install a recovery disc image for a hp ENVY x2 detatchable laptop. The OS has crashed, and i am looking for how to install the windows 10 s 64bit back in it. all it displays for no

 

1 REPLY 1
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@richie74

 

Welcome to HP Forums. This is a great place to get support, find answers and tips.

 

I have gone through your Post and would like to help

 

If you have not created the Recovery Media, you can contact our Phone Support to order one or they might provide you a link for the download

 

Please follow the instructions I sent in the private message

 

Check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope

 

Thank you 😊

KrazyToad
I Am An HP Employee

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