05-06-2018 11:10 AM
i have problem with HP Support Assistant when i check updates and messages, it's showing me error like the photo,
and i uninstall it then reinstall , the same problem.
i don't know why?
Solved! Go to Solution.
05-06-2018 01:24 PM
Try removing / installing again.
This time, also remove any personal HPSA information for your setup.
Control Panel > icon view > Programs and Features >
Scroll down, find, Uninstall the HP Support Assistant
After the uninstall is completed, Restart the computer and log in
When / If asked whether you want to save any of the presets / personal HPSA information, respond to have any (personal) data associated with the program removed along with the HPSA software.
- If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator and install.
- After the software is installed: Restart the computer and log in
Help for HPSA:
Drivers / Software and BIOS, Videos, Advisories, How-to, Troubleshooting, Manuals, Product Information, more
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05-08-2018 06:12 PM - edited 05-08-2018 06:14 PM
New installation of the HPSA. It is a consequence of having removed the personal data.
As far as it is concerned, it has never done anything before this.
It will likely learn what is going on and straighten itself.
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