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RossGGG
Level 2
11 8 0 2
Message 1 of 4
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AVC MacOS Support in 20.2

HP Recommended
MacBook Pro (13-inch, M1, 2020)
macOS 11.0 Big Sur

Hello,

     I'm trying to test the beta support of AVC in macOs that came in the 20.2 update, but so far I am unable to get past the Windows login screen in the remote session with AVC enabled.  It seems the display has difficulty updating anything more than small parts of the screen.  For example, at the Ctrl-Alt-Del prompt, pressing the require key combination to begin logging in does not result in any apparent change, but if I disconnect and re-login I can see now see the password prompt.  At this point, I can type in my password and see the character input update the field, but when I try to submit my password and complete sign-in, the screen turns black and does not display my user session.

 

It should be noted that the ZCRB Sender on my remote machine is still on version 20.1.  Is 20.2 required on both the sender AND the receiver to properly support AVC on macOS clients?

 

Thanks

3 REPLIES 3
KellyRGS
Level 7
Level 7
736 726 55 71
Message 2 of 4
Flag Post
HP Recommended

Let me look into the issue you are having.  

Kelly

I am an HP employee.
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RossGGG
Author
Level 2
11 8 0 2
Message 3 of 4
Flag Post
HP Recommended

Just as an update, I tried the AVC beta feature on an older Mac (iMac Retina 5K, 27-inch, Late 2014), running macOS Catalina 10.15.7, and it seems to more or less function as expected.

The computer I'm unable to get it working on is a newer laptop (MacBook Pro 13-inch, M1, 2020) running macOS Big Sur 11.4.

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KellyRGS
Level 7
Level 7
736 726 55 71
Message 4 of 4
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HP Recommended

Thank you for the updated information.  We are still looking into this issue.

Kelly

I am an HP employee.
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