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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-14-2021 12:06 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I'm working in an Domain environment and all our editing workstation are not connected to internet. I'm wondering if there is a way to activate Advanced Video Compression Without internet Access ?

 

Thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-20-2021 02:35 PM

HP Recommended

Sent you an email from my ZCentralSupport email.  I have provided you with the instructions and drop box info for downloading  the tools needed to collect the info I need for the manual activations.  PM should be enabled for you as well.

I am an HP employee.

View solution in original post

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7 REPLIES 7

‎09-14-2021 09:26 PM

HP Recommended

I do have a way to do manual activations and it requires me to send you some tools and instructions.  Let me enabled PM for you and then I can collect your info and send you what you will need.

 

Kelly

I am an HP employee.
2 people found this reply helpful
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‎09-15-2021 12:57 PM

HP Recommended

Hi Kelly,

 

Oh nice, it's a great news.

Yes, please let me know when it's enable so I'll send you my info

 

Marc

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‎09-20-2021 02:35 PM

HP Recommended

Sent you an email from my ZCentralSupport email.  I have provided you with the instructions and drop box info for downloading  the tools needed to collect the info I need for the manual activations.  PM should be enabled for you as well.

I am an HP employee.
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‎10-27-2021 06:47 AM

HP Recommended
Hello, I was hoping you can help me out with this too. I tried reaching out to HP support but they were not helpful at all. If you could please help me with getting this activated I would really appreciate it.   Thanks, Steve
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‎10-27-2021 07:13 PM

HP Recommended

Hi Steve,

 I would have loved to help you but unfortunately the HP support need to validate some files you have to collect for them from your workstation.

 

Best

 

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‎10-27-2021 07:21 PM

HP Recommended

Do you still need help with a manual activation for Remote Boost.  I will reach out in a PM.  I need to provide some tools to you and collect a file so I can perform the manual activation.

 

Kelly

I am an HP employee.
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‎10-28-2021 05:38 AM

HP Recommended

Hi Kelly, I still need help with the activation. What information do you need from my HP workstation? I'm sorry for coming across as such a noob here but how do I check my PM's? I've been clicking everywhere in my profile and can't find it. Thanks!

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