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Authorization Failed

HP Recommended
Microsoft Windows 10 (64-bit)

We have ZCentral set up on multiple machines here and most have no issues.  That said, one I recently set up says Authorization Failed every time I try to log in with a specific user account.

I am able to connect to the PC in question using my domain admin account.  As soon as I try to log into it with the local admin account (the account the person who uses the computer is in control over - set as a local admin on the machine) it will start to log them in, but as soon as it does, it drops them.  I get an Authorization failed message.  It says,

 

"When you attempt to connect to another user's desktop a dialog is displayed on the Sender desktop asking the logged in user to allow your connection.  A user is not allowed to connect to another user's desktop unless they are explicitly allowed/authorized.  Either you were not granted access or the dialog timed-out and you were implicitly denied access."

 

Annotation 2020-05-19 140539.jpg


This happens when I have logged out all users from the machine.  If I am currently in the machine with the domain admin account, it will ask me to allow them in.  I click OK and it boots me off.  As soon as I am out, the remote session starts connecting then closes with the above error message.

 

If I reconnect to the computer using RDP locally, it tells me another user is logged in and I will be booting them off if I connect.  That leads me to believe the other local admin account was actually logging into the system.

 

FWIW - Both the Domain Admin and Local Admin accounts are able to log in to the system fine using RDP, so I think it is something directly tied to the RGS setup.

 

Here are the logs from ZCentral -

 

05-19-20 15:04:05 12552( 496) INFO - #####################################################
05-19-20 15:04:05 12552( 496) INFO - #
05-19-20 15:04:05 12552( 496) INFO - # HP ZCentral Remote Boost Sender
05-19-20 15:04:05 12552( 496) INFO - # Version: 20.0.0.23427
05-19-20 15:04:05 12552( 496) INFO - # Build Date: Mar 13 2020
05-19-20 15:04:05 12552( 496) INFO - # License Version Date: 2019.1101
05-19-20 15:04:05 12552( 496) INFO - #
05-19-20 15:04:05 12552( 496) INFO - #####################################################
05-19-20 15:04:05 12552( 496) INFO - Model : System Product Name
05-19-20 15:04:05 12552( 496) INFO - Serial number : System Serial Number
05-19-20 15:04:05 12552( 496) INFO - BIOS UUID : D0389E92-0540-048B-CC2F-A85E45E43596
05-19-20 15:04:05 12552( 496) INFO - Number of Cores : 16
05-19-20 15:04:05 12552( 496) INFO - Is HP System : 0
05-19-20 15:04:05 12552( 496) INFO - Is VDI : 0
05-19-20 15:04:05 12552( 496) INFO - Is Touch Enabled : 0
05-19-20 15:04:05 12552( 496) INFO - Graphic Adapters : [ NVIDIA GeForce RTX 2080 SUPER, Microsoft Basic Render Driver ]
05-19-20 15:04:05 12552( 496) INFO - OSVersionString : Windows 10 (18363)
05-19-20 15:04:05 12552( 496) INFO - Hostname : *redacted* PC name here
05-19-20 15:04:05 12552( 496) DEBUG - Utilities::LogCacher::printCache - Cached log messages restored in : 0.0004ms
05-19-20 15:04:05 12552( 496) DEBUG - Sender::Application::setupIcePropertiesAfterCommunicator - ssl -h 0.0.0.0 -p 42966 -t 30000
05-19-20 15:04:05 12552( 496) DEBUG - Sender::Application::setupIcePropertiesAfterCommunicator - livessl -h 0.0.0.0 -p 42966 -t 30000
05-19-20 15:04:05 12552( 496) DEBUG - Sender::Application::setupIcePropertiesAfterCommunicator - Sender is listening on interface: 0.0.0.0
05-19-20 15:04:05 12552( 496) DEBUG - Sender::Application::run - SSL adapter created
05-19-20 15:04:05 12552( 496) DEBUG - Sender::Application::run - LiveUDP adapter created
05-19-20 15:04:05 12552( 496) DEBUG - WinLogonSystem::isCredentialProviderAvailable called
05-19-20 15:04:05 12552( 496) DEBUG - Single Sign-On Credential Provider not registered
05-19-20 15:04:05 12552( 496) DEBUG - WinLogonSystem::isCredentialProviderAvailable called
05-19-20 15:04:05 12552( 496) DEBUG - Easy Logon Credential Providers not registered
05-19-20 15:04:05 12552( 496) DEBUG - WinLogonSystem::isCredentialProviderAvailable called
05-19-20 15:04:05 12552( 496) DEBUG - Easy Logon Credential Providers not registered
05-19-20 15:04:05 12552( 496) DEBUG - WinLogonSystem::isCredentialProviderAvailable called
05-19-20 15:04:05 12552( 496) DEBUG - Single Sign-On Credential Provider not registered
05-19-20 15:04:05 12552( 496) INFO - WtsSessionManager::printSessionInfo - Rgsender session ID: 2 Active console session ID: 2
05-19-20 15:04:05 12552( 496) INFO - WtsSessionManager::printSessionInfo - SessionId: 0 WinStationName: Services State: Disconnected Type: Console is Locked: 0
05-19-20 15:04:05 12552( 496) INFO - WtsSessionManager::printSessionInfo - SessionId: 2 WinStationName: Console State: Active Type: Console is Locked: 0
05-19-20 15:04:05 12552( 496) INFO - WtsSessionManager::printSessionInfo - SessionId: 4 WinStationName: State: Disconnected Type: Console is Locked: 0
05-19-20 15:04:05 12552( 496) INFO - WtsSessionManager::printSessionInfo - SessionId: 6 WinStationName: State: Down Type: Console is Locked: 0
05-19-20 15:04:05 12552( 496) INFO - WtsSessionManager::printSessionInfo - SessionId: 65536 WinStationName: RDP-Tcp State: Listen Type: Console is Locked: 1
05-19-20 15:04:05 12552( 496) DEBUG - WinSenderConsoleState::initializeRdpState: -> RDP_ABSENT
05-19-20 15:04:05 12552( 496) DEBUG - FloorControlManager::setRequestFloorControlTime( 500 )
05-19-20 15:04:05 12552( 496) DEBUG - WinGdiBlankScreenAndBlockInput::ctor
05-19-20 15:04:05 12552( 496) DEBUG - BlankScreenAndBlockInputFactory::createBlankScreenAndBlockInput: Instanced WinGdiBlankScreenAndBlockInput
05-19-20 15:04:05 12552( 496) DEBUG - VirtualDisplay::ctor - x,y wxh = 0,0 3840x1205
05-19-20 15:04:05 12552( 496) DEBUG - SystemFeatureManager::start
05-19-20 15:04:05 12552( 496) DEBUG - RegistrationManager::start
05-19-20 15:04:05 12552( 496) DEBUG - SenderSystem::createPenSystem: Creating pen library.
05-19-20 15:04:05 12552( 496) DEBUG - SenderPenSystem::create - xResolution:3840 yResolution:1205
05-19-20 15:04:05 12552( 496) DEBUG - SecurityContext::createCredentialHandle - Credentials acquired for *redacted* Local Admin name here.
05-19-20 15:04:05 12552( 496) DEBUG - Sender::Application::run - Sender system created
05-19-20 15:04:05 12552( 496) DEBUG - VistaServiceController::isRunning - the sender service is running
05-19-20 15:04:05 12552( 496) DEBUG - SenderSvcShm::initializeSharedMemory - shared memory is already initialized!
05-19-20 15:04:05 12552( 496) DEBUG - SenderLoginNotification::SenderLoginNotification()
05-19-20 15:04:05 12552( 496) DEBUG - SenderLoginNotification::createLoginEvent()
05-19-20 15:04:05 12552(12456) DEBUG - RWApplication::SystemEventThread::run - m_messageWindow = 000000000009054A, desktop = Default, event window = Defaultcfde2a4a-0fd7-4c71-86ce-93c665daaed0
05-19-20 15:04:05 12552( 496) DEBUG - ServiceEventMonitorThread::doActivate
05-19-20 15:04:05 12552( 496) DEBUG - WinConsoleState::initSessionId - sessionId = 2
05-19-20 15:04:05 12552(1136) DEBUG - VistaServiceController::isRunning - the sender service is running
05-19-20 15:04:05 12552(1136) DEBUG - ServiceEventMonitorThread::run - the sender service started the sender process
05-19-20 15:04:05 12552(1136) DEBUG - SenderSvcShm::initializeSharedMemory - shared memory is already initialized!
05-19-20 15:04:05 12552(1136) DEBUG - ServiceEventMonitorThread::setupSharedMemory - found valid shared memory mapped file
05-19-20 15:04:05 12552(1136) DEBUG - ServiceEventMonitorThread::run - the shared memory exists and is initialized.
05-19-20 15:04:05 12552( 496) DEBUG - WtsSessionManager::getLoggedInUsername - found username *redacted* Local Admin name here.
05-19-20 15:04:05 12552( 496) DEBUG - ServiceEventMonitorThread::registerConsoleState
05-19-20 15:04:05 12552( 496) INFO - WinSenderConsoleState::doActivate - ConsoleState object is activated!
05-19-20 15:04:05 12552( 496) INFO - - console state is: logged on user = *redacted* Local Admin name here., display unlocked, screensaver off, sessionId = 2
05-19-20 15:04:05 12552( 496) DEBUG - WinGuiProcessController::doActivate - console is logged in. Calling slotStartGui
05-19-20 15:04:05 12552(13580) DEBUG - SenderSessionManager::ScrubThread::run - Thread start
05-19-20 15:04:05 12552( 496) DEBUG - WinGuiProcessController::launchGui - at top
05-19-20 15:04:05 12552( 496) DEBUG - WinGuiProcessController::launchGui - start GUI under session = 2
05-19-20 15:04:05 12552( 496) DEBUG - WinGuiProcessController::launchGui: sender is running with LocalSystem account privileges.
05-19-20 15:04:05 12552( 496) DEBUG - Win32Process::killProcessByName - No running process found with the name rgsender_gui.exe
05-19-20 15:04:05 12552( 496) DEBUG - WinGuiProcessController::createGuiProcessAsUser - call CreateProcessAsUser
05-19-20 15:04:05 12552(13708) DEBUG - ResetVirtualDisplay::run - Thread start
05-19-20 15:04:05 12552( 496) DEBUG - Win32PluginProcessManager::getFilesInDirectory(): searching directory plugins\ice for plugins
05-19-20 15:04:05 12552( 496) DEBUG - PluginControllerCore::startPlugins: plugin response timeout configured as 10000 milliseconds
05-19-20 15:04:05 12552( 496) DEBUG - Win32PluginProcessManager::getFilesInDirectory(): searching directory plugins\com for plugins
05-19-20 15:04:05 12552( 496) DEBUG - PluginControllerCore::startPlugins: plugin response timeout configured as 10000 milliseconds
05-19-20 15:04:05 12552(9792) DEBUG - SenderSessionManager::slotEnableNonPrimaryIo: DISABLE_IO
05-19-20 15:04:05 12552(9792) DEBUG - SenderSessionManager::setIoState
05-19-20 15:04:05 12552(9792) DEBUG - setEnableIO is set to "false"
05-19-20 15:04:06 12552(14684) DEBUG - WinLogonSystem::isCredentialProviderAvailable called
05-19-20 15:04:06 12552(14684) DEBUG - Single Sign-On Credential Provider not registered
05-19-20 15:04:06 12552(14684) DEBUG - WinLogonSystem::isCredentialProviderAvailable called
05-19-20 15:04:06 12552(14684) DEBUG - Easy Logon Credential Providers not registered
05-19-20 15:04:06 12552(14684) DEBUG - WinLogonSystem::isCredentialProviderAvailable called
05-19-20 15:04:06 12552(14684) DEBUG - Easy Logon Credential Providers not registered
05-19-20 15:04:06 12552(14684) DEBUG - WinLogonSystem::isCredentialProviderAvailable called
05-19-20 15:04:06 12552(14684) DEBUG - Single Sign-On Credential Provider not registered
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::TransmitReceiverVersion - m_receiverVersion is: 20.0.0.23427
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::TransmitReceiverSyncString - Receiver SyncString is: 11c3f81b660010c78a92ae86fe8369
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::doOpenContext - Refreshing ICE Endpoints
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::doOpenContext - isMediaStreamConnected value: 0
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::doOpenContext - isLegacyReceiver value: 0
05-19-20 15:04:06 12552(14684) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32
05-19-20 15:04:06 12552(14684) INFO - ReceiverDetails::isMatchFound - allowing connection via subnetmasking to IP address 192.168.7.100
05-19-20 15:04:06 12552(14684) DEBUG - ReceiverDetails::~ReceiverDetails - dtor called
05-19-20 15:04:06 12552(14684) DEBUG - SessionList::add: id 94518f88-cce0-425a-8a96-541b6c7b592a
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::doOpenContext - Opened context (94518f88-cce0-425a-8a96-541b6c7b592a)
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContext::registerReceiver - the receiver proxy is registered
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::registerReceiver - Registered receiver: (94518f88-cce0-425a-8a96-541b6c7b592a)
05-19-20 15:04:06 12552(13732) DEBUG - SenderSecurityContextRouter::CloseContext - Attempting context closure of: (94518f88-cce0-425a-8a96-541b6c7b592a)
05-19-20 15:04:06 12552(13732) DEBUG - SenderSecurityContext::CloseContext - Closing context (94518f88-cce0-425a-8a96-541b6c7b592a)
05-19-20 15:04:06 12552(13732) DEBUG - SenderSessionManager::removeSession - removing (94518f88-cce0-425a-8a96-541b6c7b592a)
05-19-20 15:04:06 12552(13732) DEBUG - SessionList::remove: id 94518f88-cce0-425a-8a96-541b6c7b592a
05-19-20 15:04:06 12552(13732) DEBUG - SessionList::remove finished
05-19-20 15:04:06 12552(13732) DEBUG - SenderSecurityContextRouter::doOpenContext - Refreshing ICE Endpoints
05-19-20 15:04:06 12552(13732) DEBUG - SenderSecurityContextRouter::doOpenContext - isMediaStreamConnected value: 0
05-19-20 15:04:06 12552(13732) DEBUG - SenderSecurityContextRouter::doOpenContext - isLegacyReceiver value: 0
05-19-20 15:04:06 12552(13732) DEBUG - NetworkInterfaceEnumerator::isNetworkInterfaceIpAddressInRange - CIDR = 255.255.255.255/32
05-19-20 15:04:06 12552(13732) INFO - ReceiverDetails::isMatchFound - allowing connection via subnetmasking to IP address 192.168.7.100
05-19-20 15:04:06 12552(13732) DEBUG - ReceiverDetails::~ReceiverDetails - dtor called
05-19-20 15:04:06 12552(13732) DEBUG - SessionList::add: id fead59d9-92d9-45c8-b41c-06a008f66fb8
05-19-20 15:04:06 12552(13732) DEBUG - SenderSecurityContextRouter::doOpenContext - Opened context (fead59d9-92d9-45c8-b41c-06a008f66fb8)
05-19-20 15:04:06 12552(13732) DEBUG - SenderSecurityContext::registerReceiver - the receiver proxy is registered
05-19-20 15:04:06 12552(13732) DEBUG - SenderSecurityContextRouter::registerReceiver - Registered receiver: (fead59d9-92d9-45c8-b41c-06a008f66fb8)
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::AuthenticateUsingReconnectInfo
05-19-20 15:04:06 12552(14684) DEBUG - UserCredentials::setUsername - username = *redacted* Domain Admin name here.
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::AuthenticateUsingReconnectInfo: success
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::enableStaticPort - Static port enabled for connection: (fead59d9-92d9-45c8-b41c-06a008f66fb8)
05-19-20 15:04:06 12552(14684) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = *redacted* Domain Admin name here.
05-19-20 15:04:06 12552(14684) DEBUG - SessionList::checkDesktopLogin - consolestate userName = *redacted* Local Admin name here.
05-19-20 15:04:06 12552(14684) DEBUG - SenderSessionManager::isOwner - User name = *redacted* Domain Admin name here. is not owner because user's do not match.
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContext::authorize_async() starting
05-19-20 15:04:06 12552( 752) DEBUG - SenderSecurityContext::AuthorizeThread::run - Thread start
05-19-20 15:04:06 12552( 752) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = *redacted* Domain Admin name here.
05-19-20 15:04:06 12552( 752) DEBUG - SessionList::checkDesktopLogin - consolestate userName = *redacted* Local Admin name here.
05-19-20 15:04:06 12552( 752) WARN - WinToWinSenderSecurityContextRecord::isUserAdmin - DuplicateTokenEx failed, error = Error Id: 6
05-19-20 15:04:06 12552( 752) DEBUG - SenderSessionManager::Authorize - isLocked = 0, isUserAdmin = 0, isSenderActiveSession = 1
05-19-20 15:04:06 12552( 752) DEBUG - WinSenderSessionManager::lockScreen - at top
05-19-20 15:04:06 12552( 752) DEBUG - SessionList::checkDesktopLogin - usersCreds userName = *redacted* Domain Admin name here.
05-19-20 15:04:06 12552( 752) DEBUG - SessionList::checkDesktopLogin - consolestate userName = *redacted* Local Admin name here.
05-19-20 15:04:06 12552( 752) DEBUG - SenderSessionManager::isOwner - User name = *redacted* Domain Admin name here. is not owner because user's do not match.
05-19-20 15:04:06 12552( 752) DEBUG - WinSenderSessionManager::Authorize - Reconnect with no ownership
05-19-20 15:04:06 12552(13688) DEBUG - WinSenderSessionManager::LockScreenThread::run - call LockWorkStation()
05-19-20 15:04:06 12552( 752) WARN - SenderSecurityContext::AuthorizeThread::run - the client is not authorized!
05-19-20 15:04:06 12552( 752) DEBUG - SenderSessionManager::removeSession - removing (fead59d9-92d9-45c8-b41c-06a008f66fb8)
05-19-20 15:04:06 12552( 752) DEBUG - SessionList::remove: id fead59d9-92d9-45c8-b41c-06a008f66fb8
05-19-20 15:04:06 12552( 752) DEBUG - SessionList::remove finished
05-19-20 15:04:06 12552(14684) DEBUG - SenderSecurityContextRouter::CloseContext - Attempting context closure of: (fead59d9-92d9-45c8-b41c-06a008f66fb8)
05-19-20 15:04:06 12552(1136) DEBUG - ServiceEventMonitorThread::run - SessionLockEvent occured
05-19-20 15:04:06 12552(1136) DEBUG - WinConsoleState::DisplayLock
05-19-20 15:04:06 12552(1136) DEBUG - WinSenderConsoleState::onDisplayLock - DOMAIN\user = *redacted* Local Admin name here.
05-19-20 15:04:06 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent - event: WTS_SESSION_LOCK
05-19-20 15:04:06 12552(1136) DEBUG - WinSenderConsoleState::updateRdpState: WTS event 7
05-19-20 15:04:06 12552(1136) DEBUG - WinSenderConsoleState::updateRdpState: -> RDP_ABSENT
05-19-20 15:04:06 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent - checking for sender as the active session
05-19-20 15:04:06 12552(1136) INFO - WtsSessionManager::printSessionInfo - Rgsender session ID: 2 Active console session ID: 2
05-19-20 15:04:06 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 0 WinStationName: Services State: Disconnected Type: Console is Locked: 0
05-19-20 15:04:06 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 2 WinStationName: Console State: Active Type: Console is Locked: 1
05-19-20 15:04:06 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 4 WinStationName: State: Disconnected Type: Console is Locked: 0
05-19-20 15:04:06 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 6 WinStationName: State: Down Type: Console is Locked: 0
05-19-20 15:04:06 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 65536 WinStationName: RDP-Tcp State: Listen Type: Console is Locked: 1
05-19-20 15:04:06 12552(1136) DEBUG - SenderSessionManager::LockScreen()
05-19-20 15:04:06 12552(1136) DEBUG - SenderSessionManager::setIoState
05-19-20 15:04:06 12552(1136) DEBUG - setEnableIO is set to "true" because we are locked *or* no user is logged in
05-19-20 15:04:07 12552(13688) DEBUG - - console state says that the display IS LOCKED
05-19-20 15:18:02 12552(1136) DEBUG - ServiceEventMonitorThread::run - RemoteConnectEvent occured
05-19-20 15:18:02 12552(1136) DEBUG - WinConsoleState::RemoteConnect
05-19-20 15:18:02 12552(1136) DEBUG - WinSenderConsoleState::onRemoteConnect was called
05-19-20 15:18:02 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent - event: WTS_REMOTE_CONNECT
05-19-20 15:18:02 12552(1136) DEBUG - WinSenderConsoleState::updateRdpState: WTS event 3
05-19-20 15:18:02 12552(1136) DEBUG - WinSenderConsoleState::updateRdpState: -> RDP_CONNECTING
05-19-20 15:18:02 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent - checking for sender as the active session
05-19-20 15:18:02 12552(1136) INFO - WtsSessionManager::printSessionInfo - Rgsender session ID: 2 Active console session ID: 2
05-19-20 15:18:02 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 0 WinStationName: Services State: Disconnected Type: Console is Locked: 0
05-19-20 15:18:02 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 2 WinStationName: Console State: Active Type: Console is Locked: 1
05-19-20 15:18:02 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 4 WinStationName: State: Disconnected Type: Console is Locked: 0
05-19-20 15:18:02 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 7 WinStationName: RDP-Tcp#7 State: Connected Type: RDP is Locked: 0
05-19-20 15:18:02 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 65536 WinStationName: RDP-Tcp State: Listen Type: Console is Locked: 1
05-19-20 15:18:03 12552(12456) DEBUG - Sender::RWApplication::slotWinEvent - found a WM_DISPLAYCHANGE || WM_DWMCOMPOSITIONCHANGED event.
05-19-20 15:18:03 12552(12456) DEBUG - Sender::RWApplication::slotWinEvent - found a WM_DISPLAYCHANGE || WM_DWMCOMPOSITIONCHANGED event.
05-19-20 15:18:04 12552(1136) DEBUG - ServiceEventMonitorThread::run - ConsoleDisconnectEvent occured
05-19-20 15:18:04 12552(1136) DEBUG - WinConsoleState::ConsoleDisconnect
05-19-20 15:18:04 12552(1136) DEBUG - WinSenderConsoleState::onConsoleDisconnect was called
05-19-20 15:18:04 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent - event: WTS_CONSOLE_DISCONNECT
05-19-20 15:18:04 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent: Reserializing cookie timestamps.
05-19-20 15:18:04 12552(1136) DEBUG - HprSender::ReconnectTimestampSerializer::serializeReconnectInfo - Begin to serialize new timestamps.
05-19-20 15:18:04 12552(1136) DEBUG - WinSenderConsoleState::updateRdpState: WTS event 2
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent - checking for sender as the active session
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::handleSenderTerminalServicesSessionDeactivation - sender is not the active session
05-19-20 15:18:05 12552(1136) INFO - WtsSessionManager::printSessionInfo - Rgsender session ID: 2 Active console session ID: 8
05-19-20 15:18:05 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 0 WinStationName: Services State: Disconnected Type: Console is Locked: 0
05-19-20 15:18:05 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 2 WinStationName: State: Disconnected Type: Console is Locked: 0
05-19-20 15:18:05 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 4 WinStationName: RDP-Tcp#7 State: Active Type: RDP is Locked: 0
05-19-20 15:18:05 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 7 WinStationName: State: Down Type: Console is Locked: 0
05-19-20 15:18:05 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 8 WinStationName: Console State: Connected Type: Console is Locked: 0
05-19-20 15:18:05 12552(1136) INFO - WtsSessionManager::printSessionInfo - SessionId: 65536 WinStationName: RDP-Tcp State: Listen Type: Console is Locked: 1
05-19-20 15:18:05 12552(1136) DEBUG - ServiceEventMonitorThread::run - ConsoleConnectEvent occured
05-19-20 15:18:05 12552(1136) DEBUG - WinConsoleState::ConsoleConnect
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::onConsoleConnect was called
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent - event: WTS_CONSOLE_CONNECT
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::updateRdpState: WTS event 1
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::updateRdpState: -> RDP_CONNECTED
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::handleWtsEvent - checking for sender as the active session
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::handleSenderTerminalServicesSessionDeactivation - sender is not the active session
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::handleSenderTerminalServicesSessionDeactivation: RDP_CONNECTED
05-19-20 15:18:05 12552(1136) DEBUG - Sender::Application::setSenderShuttingDown - Sender has been notified to shut down.
05-19-20 15:18:05 12552(1136) INFO - WinSenderConsoleState::handleSenderTerminalServicesSessionDeactivation: notifyReceiversToReconnect
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::notifyReceiversToReconnect: Notify receivers to reconnect.
05-19-20 15:18:05 12552(1136) DEBUG - SenderSessionManager::notifyReceiversToReconnect: loop through all sessions - nsessions = 0
05-19-20 15:18:05 12552(1136) DEBUG - WinSenderConsoleState::handleSenderTerminalServicesSessionDeactivation: fast exit

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