cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 4
Level 4
98 96 14 14
Message 31 of 43
Flag Post
HP Recommended

Messaged you all already 🙂

------------------------
I work on behalf of HP.
Reply
0 Kudos
Highlighted
New member
1 1 0 0
Message 32 of 43
Flag Post
HP Recommended

Hi Lizzy_G,

Please can you send me the patch, many thanks in advance.

 

By the way one of our systems:

 

ZCRB 2020.0 (rgsender 20.0.0.23427)

Sender model and OS version: Z8 with Centos 7.2.1511

Receiver model and OS version: Mac 10.14.6

Flame version: 2020.3

Got audio working after running rg_alsa_config.sh? yes working at 44khz

Audio is at 44.1KHz but needs to be at 48KHz? Yes, please.

Reply
0 Kudos
Highlighted
New member
3 2 0 0
Message 33 of 43
Flag Post
HP Recommended

Hi Lizzy 

Please send script to fix the audio issue. I have Z840 with AJA3 and Centos 7.2 using Autodesk Flame 2019.2.1

Thanks

 

Reply
0 Kudos
Highlighted
New member
1 1 0 0
Message 34 of 43
Flag Post
HP Recommended

Hi Lizzy G!

 

Could I please get access to this patch, many thanks. 😎

Reply
0 Kudos
Highlighted
Level 4
Level 4
98 96 14 14
Message 35 of 43
Flag Post
HP Recommended

You have all been messaged privately.  (:

------------------------
I work on behalf of HP.
Reply
0 Kudos
Highlighted
New member
1 1 0 0
Message 36 of 43
Flag Post
HP Recommended

Hey there,

Are you able to send me the fix for 48 kHz please? Also can you send the fix to get flame audio working over RGS? We currently turn off the AJA hardware device to make this work, I don't know if this other solution is better?

Reply
0 Kudos
Highlighted
New member
2 2 0 0
Message 37 of 43
Flag Post
HP Recommended

Hi Lizzy_G,

I heard that you guys have a patch for RGS so it works with 48kHz.

 

Can you send it to me please, or let me know where  I can get it? 

 

Thx

Stanley

Reply
0 Kudos
Highlighted
New member
2 2 0 0
Message 38 of 43
Flag Post
HP Recommended

Hi Lizzy_G,

Can you also send it to me as well? 

 

Thx

Stanley

Reply
0 Kudos
Highlighted
Level 4
Level 4
98 96 14 14
Message 39 of 43
Flag Post
HP Recommended

Done! 🙂 

------------------------
I work on behalf of HP.
Reply
0 Kudos
Highlighted
New member
2 2 0 0
Message 40 of 43
Flag Post
HP Recommended

Hi Lizzy_G,

I'm using a Z8 with RGS version 7.7.0.20876. I would love to use this patch as well.

Thank you,

Andrew

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation