cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 1
193
Flag Post

Black display and missing mouse when connect to sender

HP Recommended
HP ZCentral Remote Boost
Microsoft Windows 10 (64-bit)

I have a questions about Black display and missing mouse when connect to sender

 

1. After installed and connect to Sender I found Black display , How to fix the problem. Now we try to fix by edit rgsenderconfig file at

Line :Rgsender.Compatibility.Displays.AllowNvidiaResolutionMatching=auto

Line :Rgsender.Compatibility.Displays.ForceEdidOnHeadless=1

                   At set up in configuration 2 line it enough or not for fix Black display

2. Found issue about mouse cursor missing or hidden on receiver.

 

Thank you.

Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation