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CInjin
Level 3
48 33 3 2
Message 1 of 4
768
Flag Post

Black screen when logging into Linux Sender

HP Recommended
Linux

HI,

 

I have a Linux sender (Centos 7.6) running 20.3.1 and a windows receiver running 20.3.1. When i try to login using remote boost to the linux server i get a black screen after putting in my username and password, any idea ? The linux server has headless adapters. It all seemed to start happening after upgrading everything to 20.3.1.

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3 REPLIES 3
CInjin
Author
Level 3
48 33 3 2
Message 2 of 4
Flag Post
HP Recommended

It seems to happen when i have "set sender display to match reciever display" checked. If i use "do not change sender display" it logs me in.

 

This is the last thing i see in the reciever logs after the black screen:

 

03-04-22 10:40:52 12812(18124) INFO - [Connect Task] Reporting Connection Complete Finished [29.4551ms]
03-04-22 10:40:52 12812(5604) INFO - Receiver::RenderState::initRenderer::<lambda_133163811259add88753adfc9ba7bf7d>::operator () - Time to first image update :19405.9
03-04-22 10:41:04 12812(6160) INFO - Configured scene: [
[ 0, [ 0, 0, 4480, 1440 ], Default, 1, 0]
]
03-04-22 10:41:04 12812(6160) DEBUG - DisplayView::slotResolutionModified: 4480x1440
03-04-22 10:41:04 12812(6160) INFO - VideoComponentInfo::getDecoderList - MFXDecoder is not supported. Reason: Doesn't support the supplied codec
03-04-22 10:41:04 12812(6160) DEBUG - ThreadedDecoder::ThreadedDecoder - Using 8 threads
03-04-22 10:41:04 12812(6160) INFO - SingleVideoCodecSink::setupPipeline - [0] Using decoder: HPDecoders [HP3]
03-04-22 10:41:10 12812(9224) INFO - Configured scene: [
[ 0, [ 0, 0, 3840, 1080 ], Default, 1, 0]
]
03-04-22 10:41:10 12812(9224) DEBUG - DisplayView::slotResolutionModified: 3840x1080
03-04-22 10:41:10 12812(9224) INFO - VideoComponentInfo::getDecoderList - MFXDecoder is not supported. Reason: Doesn't support the supplied codec
03-04-22 10:41:10 12812(9224) DEBUG - ThreadedDecoder::ThreadedDecoder - Using 8 threads
03-04-22 10:41:10 12812(9224) INFO - SingleVideoCodecSink::setupPipeline - [0] Using decoder: HPDecoders [HP3]

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CInjin
Author
Level 3
48 33 3 2
Message 3 of 4
Flag Post
HP Recommended

On the linux sender i went back to  remote boost version 20.2.1.8637 and now it seems to work.

 

Whats strange is on some computers 20.3.1 seems to work fine and some not. I dunno, i should have just left every linux like it was lol.

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KellyRGS
Level 7
Level 7
814 801 58 76
Message 4 of 4
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HP Recommended

Have you tried updating to the most current graphic driver?  Sometime Remote Boost is affected by graphic drivers.  Sounds like you are using EDID emulators to go headless, GeForce card on your sender?  Remote V20.4 was just released.  One question on 20.3.1, I did have a user report that one the first connection, the sender screen was not matching the layout properly on a dual screen receiver to a headless Linux sender, but after disconnecting and reconnecting everything was fine.  There was a fix for this on Windows sender in 20.3.1, but it was not reported as an issue on Linux senders.  I am currently looking into this.  You could try 20.4 sender and receiver to see if that resolves the issue when it releases to HP Software Depot.  I just looked out there and the packages are not there yet.  Will pin a post to this forum when they are.

I am an HP employee.
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