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03-11-2021 06:09 AM
After updating receiver from 7.7.2 to 2020.01 the delete key stops working occasionally.
Sender: HP Z420 Workstation - (F9B50UC#ABU) - bios J61 v03.91 - Windows 10 Pro (20H2) 19042.804 - 22.214.171.12413
Reciever: LENOVO_MT_10MR_BU_LENOVO_FM_ThinkCentre M710q - Windows 10 Pro (2004) 19041.804 - 126.96.36.199348
OS: Danish (DA) - Keyboaard: Danish (DAN) (Logitech K270)
Solved! Go to Solution.
03-11-2021 10:13 AM
Any particular application you are using, or can this be reproduced anywhere, helpful to know where you are experiencing the issue so we can reproduce. You mention version 2020.0.1. I just wanted to see if you are actually using 2020.1.0. You can find the info in the receiver GUI settings, click on the i. On the sender, it will be either at the top or bottom of the screen, you should see a Remote Boost icon, right click on it and choose about.
03-15-2021 12:22 AM - edited 03-15-2021 12:31 AM
Sorry, for the late reply, As described in post #1 Receiver: 188.8.131.52348 - Sender 184.108.40.20613
Found in IBM notes, and in MS Excel 2016
Issue has occured after RGS update on receiver (update due to "screen not refresh" after some win update).
Edit: Found the other thread, will wait for the update and see if that solves the issue.
03-15-2021 08:51 AM
Would you be willing to test our latest release 20.1.2? We made a fix that may resolve this issue. I can provide you with a drop box to download the build. Let me know.