Dual Monitor Receiver and Single Monitor Sender Issue

[MoreWoodGlass]

I'm struggling to get a sender to adjust its resolution to match a specified resolution on the receiver. If the receiver has a single display, there is no issue. However I want RGS to tell the sender to map to 1920x1080 and not 3840x1080 (side by side displays) for a unit that has 2 monitors connected.

Sender:

Resolution: 2560x1140

OS: Redhat

Receiver:

Resolution, display 1: 1920x1080. Display 2: 1920x1080

OS: Ubuntu

I have modified ~/.config/Hewlett-Packard/rgreceiver.conf to have the following:

Rgreceiver.Display.1.X=0

Rgreceiver.Display.1.Y=0

Rgreceiver.Display.1.Width=1920

Rgreceiver.Display.1.Height=1080

Rgreceiver.Display.1.Orientation=0

But it doesn't seem to be working. I'm still getting an error about how the sender can't match the resolution and within the log I can see it's asking for 3840x1080 which are the two monitors side-by-side.

How can I force the receiver to ask for a specific resolution and make sure that's passed to the sender?

Thank you.

[KellyRGS]

Let me look into your request.  Linux generally makes a large enough window to accommodate the number of displays being requested to match.  So if you had two 1920x 1080, it would respond with 3840x1080.  In your receiverconfig file, you show only one display being setting up.  You would need to setup the second display as well.  After doing this you would need to choose the third resolution matching property in the Receiver GUI to use the receiver display properties. 

Rgreceiver.Display.1.X=0

Rgreceiver.Display.1.Y=0

Rgreceiver.Display.1.Width=1920

Rgreceiver.Display.1.Height=1080

Rgreceiver.Display.1.Orientation=0

Rgreceiver.Display.2.X=1920

Rgreceiver.Display.2.Y=0

Rgreceiver.Display.2.Width=1920

Rgreceiver.Display.2.Height=1080

Rgreceiver.Display.2.Orientation=0

I am an HP employee.

[MoreWoodGlass]

Sorry, I'm finally coming back to this. I've added the additional display properties and changed the display option to "Set Sender display(s) to match display properties" however I still have the same problem of the sender of wanting to set the display width to 3840.

My workaround so far has been to turn off the 2nd monitor until I've connected to RGS and then turn it on which works but is less than ideal.

Is there any way to have the sender change to a specific resolution and isolate itself to a given monitor?

Thank you.

[KellyRGS]

Thanks for getting back to me.  Will see if I can replicate your setup and provide a solution. I need more details on display setup so will reach out in private email.