• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎07-07-2020 10:59 AM

HP Recommended
Product: HP RGS
Operating System: Microsoft Windows 10 (64-bit)

Screen blanking is enabled in configurations and the HP RGS Sender is the latest version. Is there a fix incoming for screen blanking not working with Windows 10 2004. It works on older versions of Windows but 2004 seems to make screen blanking not active. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-07-2020 11:04 AM

HP Recommended

Hi NuXfan123, We will have a patch release of Remote Boost 20.0 to fix this issue released this summer.

I am an HP employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎07-07-2020 11:04 AM

HP Recommended

Hi NuXfan123, We will have a patch release of Remote Boost 20.0 to fix this issue released this summer.

I am an HP employee
Was this reply helpful? Yes No

‎07-07-2020 01:00 PM

HP Recommended

Sweet! Thank you. Yea it seems to be fine on older versions but when on 2004 the screen blanking does not activate. 

Was this reply helpful? Yes No

‎08-10-2020 03:34 PM

HP Recommended

Any idea on the release for this? 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.