Screen blanking is enabled in configurations and the HP RGS Sender is the latest version. Is there a fix incoming for screen blanking not working with Windows 10 2004. It works on older versions of Windows but 2004 seems to make screen blanking not active.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".