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HP RGS Username and Password

HP Recommended
Microsoft Windows 7 (64-bit)

Hi There


I have installed three files on my laptop HP RGS Sender, Receiver and Settings. On the other computer I only have Receiver.


Everything works fine until it asks me for my Username and Password. I have no idea how to access that information. It isn't my HP Account information and there is no promt for such in the installation process. I haven't identified an answer from the manual.


Please let me know how to access this information.



Devin du Plessis

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HP Recommended

I have the same issue! Anyone have an answer?

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HP Recommended

It is looking for your Windows log in information.  So for instance, my user name might be Sally on my computer as a user, and then my password for logging into the desktop.  There are also different means of authentication for RGS.  What version of RGS are you using?

I am an HP employee.
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