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08-10-2016 03:23 AM
Product: HP RGS
Operating System: Microsoft Windows 7 (64-bit)
I have installed three files on my laptop HP RGS Sender, Receiver and Settings. On the other computer I only have Receiver.
Everything works fine until it asks me for my Username and Password. I have no idea how to access that information. It isn't my HP Account information and there is no promt for such in the installation process. I haven't identified an answer from the manual.
Please let me know how to access this information.
Devin du Plessis
2 REPLIES 2
07-07-2017 08:43 AM
It is looking for your Windows log in information. So for instance, my user name might be Sally on my computer as a user, and then my password for logging into the desktop. There are also different means of authentication for RGS. What version of RGS are you using?
I am an HP employee.
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