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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP Remote Graphic Software (RGS)
Microsoft Windows 10 (64-bit)
Hello,
I installed the HP Remote Graphioc Software (RGS) software as a sender and receiver.
I use the trail version.
When starting the receiver, the message "Advanced Features activation failed" is displayed.
I use the version 7.7.2.25313 build date: Jul 20 2020.
The internet access works perfectly.
What could be the mistake?
1 REPLY 1
HP Recommended

Hi ArminB,  We had a network issue.  Will you please try again and let me know if it works this time?  Thank you, Becky

I am an HP employee
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