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HP Recommended
HP Z820
Microsoft Windows Server 2016

Hello, 

 

My problem is in the title. I get this message "AMT Error: Could not connect with AMT." when i add a new host in Zcentral connect manager. I installed a Certification Authority on a Windows Server 2016 and created a certificate template in TLS form. 

 

My Zcentral connect is installed on a Windows 10 machine and connected to the domain. 

 

I can access the  intel amt web page in https://IPOFTHEAMTHOST:16993 with no problem. 

 

Can you help me guys please ? 

1 REPLY 1
HP Recommended

Please make sure the connection options are correct and check if the AMT version on the
Host is greater than 9.0

I am an HP employee
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