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‎11-12-2020 11:48 PM

HP Recommended
Product: HP Z2 Mini G3
Operating System: Microsoft Windows 7 (64-bit)

Hi, when running matching version of ZCentral on Sender and Receiver we can only see one screen enabled, not the 4 that we have connected to the T740 thin client. Thin client is running 7.1 SP11.

 

Can you advise how we get the setup to recognise 4 screens?

3 REPLIES 3

‎11-13-2020 09:44 AM

HP Recommended

To have the sender appear on all four displays on the T740, you would need to use the "Set Sender Display(s) to match the Receiver Display(s)" setting in the Receiver GUI.  In order for match resolution to work, both sender and receiver must be able to support the resolution(s) being requested.  Could you provide me with a little more information on your sender setup?  What resolutions are the displays on your T740 thin client?  There is some good information in our User Guide regarding setting up resolution matching with both headless senders (no displays attached) and senders that do have displays.  Our latest release of Remote Boost is 20.1.  You can also send me a private email if you would rather provide those details there.

I am an HP employee.

 

I am an HP employee.
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‎11-15-2020 08:59 AM

HP Recommended

I have sent you a message Kelly

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‎11-17-2020 07:41 AM

HP Recommended

I just replied to your message along with the email thread at HP.

I am an HP employee.

I am an HP employee.
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