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04-08-2020 08:25 AM
i have tried to isntall teh lates t version of remote boost o a Mac with Catalina 10.15.4
the file i tried to isntall was the one below, found on the website.
ZCentral RB 2020.0 MacOS Receiver (M08158-001.tar.gz)
however when unpacking and trying to install it, i only get the message that the application needs to be uppgraded and that i sould contact the manufaturer.
is remote boost not comatilbe with Catalina?
04-08-2020 11:28 AM
Yes, Boost 20.0 is compatible with Catalina.
Did you get this error while doing an upgrade from a previous RGS version or was this a fresh install?
If you were upgrading, try removing the old RGS before installing Boost.
(Uninstall old RGS, reboot machine, install Remote Boost)
I work on behalf of HP.
05-31-2020 09:20 PM
We are aware of this issue and are working to fix it for a future version of Remote Boost. The workaround is to right click the .pkg file and select “Open” instead of double clicking it. Then a warning dialog will pop up, which allows you to open the file and install the Receiver.