cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
MRoth
Level 1
3 1 1 0
Message 1 of 2
441
Flag Post

Solved!

How to use CA+ licenses for HP ZCentral Connect Manager

HP Recommended

Hi,
we use ZCentral Connect Manager for session management and bought some licenses for it. Now our reseller told us we have to buy CA+ licenses now. So we bought them but don't know how we can use them for our HP ZCentral Connect Manager since we need a single license file for this tool.

1 ACCEPTED SOLUTION

Accepted Solutions
MRoth
Author
Level 1
3 1 1 0
Message 2 of 2
Flag Post
HP Recommended

Ok, we got it: We had first installed ZCentral Connect v20 and used a license file for it. Now we updated to v22 and bought new CA+ licenses but it's not necessary to use a license file for ZCentral Connect v22 (but the file for v20 was still installed). So we deleted the license file and restarted the service and now there is no limitation to the sessions.
It would have been helpful if this note had been included in one of the many guides (i.e upgrade guide) for the product...

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
MRoth
Author
Level 1
3 1 1 0
Message 2 of 2
Flag Post
HP Recommended

Ok, we got it: We had first installed ZCentral Connect v20 and used a license file for it. Now we updated to v22 and bought new CA+ licenses but it's not necessary to use a license file for ZCentral Connect v22 (but the file for v20 was still installed). So we deleted the license file and restarted the service and now there is no limitation to the sessions.
It would have been helpful if this note had been included in one of the many guides (i.e upgrade guide) for the product...

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation