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‎04-28-2022 03:41 AM

HP Recommended

Hi,
we use ZCentral Connect Manager for session management and bought some licenses for it. Now our reseller told us we have to buy CA+ licenses now. So we bought them but don't know how we can use them for our HP ZCentral Connect Manager since we need a single license file for this tool.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-03-2022 07:30 AM

HP Recommended

Ok, we got it: We had first installed ZCentral Connect v20 and used a license file for it. Now we updated to v22 and bought new CA+ licenses but it's not necessary to use a license file for ZCentral Connect v22 (but the file for v20 was still installed). So we deleted the license file and restarted the service and now there is no limitation to the sessions.
It would have been helpful if this note had been included in one of the many guides (i.e upgrade guide) for the product...

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1 REPLY 1

‎05-03-2022 07:30 AM

HP Recommended

Ok, we got it: We had first installed ZCentral Connect v20 and used a license file for it. Now we updated to v22 and bought new CA+ licenses but it's not necessary to use a license file for ZCentral Connect v22 (but the file for v20 was still installed). So we deleted the license file and restarted the service and now there is no limitation to the sessions.
It would have been helpful if this note had been included in one of the many guides (i.e upgrade guide) for the product...

Was this reply helpful? Yes No
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