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DZN
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Message 1 of 2
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Issues installing Boost receiver software on dell thin client

HP Recommended
Dell Wyse 5070
Microsoft Windows 10 IOT

Hi, my organisation is using remote boost to remotely connect to various HP and dell workstations (RGS licenses have been purchased)

remote boost has been sender and receiver has been working perfectly with our current setup, however have run into issues with Dell Wyse 5070 thin client running Windows 10 IOT Enterprise.

 

when trying to install the software we get an error message part way though install saying.

 

"The system cannot open the device or file specified" 

 

pressing retry gives just repeats the dialogue box

on pressing cancel  the following error is given

 

"Feature transfer error

Error - 110 The system cannot open the device of file specified"

 

installing via the GUI or Command line gives the same response

We are trying to install Remote boost Receiver 20.2.1

 

Any information on how to install RGS on this device would be greatly appreciated.

 

 

 

 

 

1 REPLY 1
KellyRGS
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Message 2 of 2
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HP Recommended

I would like to gather your log file so will reach out in a PM shortly.  I may need to get that functionality enabled for you.  The Windows receiver should install on Win 10 IOT.

 

Kelly

I am an HP employee.
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