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‎03-25-2022 10:27 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone. I'm using HP RGS from last week. My remote app is too lagging and stuttering while I'm using my work station. My work is create a model from CAD design. I also checked my internet connection it has solid 60mbps high speed and downloading speed of 7mbps steadily. Also I checked my windows issues and drivers bios. All are fine. Network also fine. But Remote app is too responding slowly and it behaves like 800ms connection. Note I'm using Cisco VPN in my office, all my colleagues are working fine. And it consuming 20gb / per day, i don't know where the data's are going. I'm my frnd system it consuming only 3 gb / day. My vpn is Cisco connect. 

Please help me to solve . I can't able to work. 

1 REPLY 1

‎03-29-2022 03:42 PM

HP Recommended

I just replied to your PM.  I attached an elevation template that I would like to get filled out.  Please let me know when it is completed and I will respond with a way to get that to me.

 

Kelly

I am an HP employee.
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