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HP Recommended

Hi 

I own an old hp elitebook 6930p computer, when i connected it with electricity it worked but its problem is that it shows me the hp logo with the word esc then it shows a black screen with the line mark that shows its start in booting then the device shows a black screen and starts from the first by showing the hp logo .

please help me i have a lot of important photos and data in it 

 

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