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11-22-2020 01:45 PM
I have been using hp’s HP zCentral remote boost with great results. However, I upgraded to Mac’s new OS - Big Sur a few days ago and since then whenever I hit connect to the sender’s IP address, I get ‘Unable to Connect’ no permissions have changed. The hp receiver is version 18.104.22.16838
11-23-2020 11:14 AM
Have your tried uninstalling the receiver and reinstalling to see if that resolves your issue? Not sure about Mac OS upgrades, but I have seen Windows updates, especially OS version updates, put things in a strange state.
11-30-2020 12:10 PM
I see another user on the forum is also having issues after upgrading to Big Sur. Are you getting the pink/red screens as well? Is it possible to have you try Remote Boost 20.1 our latest release on the web?
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