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‎10-19-2020 08:10 PM

HP Recommended
Product: RGS
Operating System: macOS 10.15 Catalina

I'm using RGS to access a linux TWiki page that includes images referenced by URL -- they used to show up, but don't any more in Chrome. Have verified that the images show in FireFox, and show in Chrome too when accessing by VPN -- but not by RGS/Chrome.   

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‎10-28-2020 02:42 PM

HP Recommended

Hi Kelly -- turns out it was a browser/security issue (had nothing to do with RGS) -- with the upgrade to Chrome v86, the default is to not allow images referenced with an http URL to render automatically in an https page.  🙂

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3 REPLIES 3

‎10-28-2020 02:35 PM

HP Recommended

What version of RGS are you using on sender and receiver?  When you say they used to show up, that was the case when using RGS and now they don't?  Does RGS work with Mozilla Firefox.  The latest release of RGS 7 is 7.7.2 which available for download at the HP software depot.  Search on Remote Graphics Software.   RGS is now Remote Boost, so you may want to see if Remote Boost resolves your issues. 

I am an HP employee.

I am an HP employee.
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‎10-28-2020 02:42 PM

HP Recommended

Hi Kelly -- turns out it was a browser/security issue (had nothing to do with RGS) -- with the upgrade to Chrome v86, the default is to not allow images referenced with an http URL to render automatically in an https page.  🙂

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‎10-28-2020 02:57 PM

HP Recommended

That was going to be my next suggestion.  Browser setting changes.  Thanks for the update.

I am an HP employee.

I am an HP employee.
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