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‎02-24-2021 04:51 PM - edited ‎02-24-2021 05:01 PM

HP Recommended

Hello,


Today I just did a fresh OS install of CentOS 8 on a z840.  RGS is failing to register AVC and Velocity components.  The same machine was used previously with RGS and CentOS 7 without issue.  The machine can reach the internet un-restricted, so that is is not the problem.  I am wondering if the HP registration service is down? 

 

02-24-21 15:46:35 106499(3313489664) WARN  - WebRegistration::performCurlWebCall - unable to contact server, registration unsuccessful. result: 28

02-24-21 15:46:35 106499(3313489664) WARN  - ReceiverRegistrationManager::executeRegistrationProcess: bios uuid for sender and/or receiver failed to register.

02-24-21 15:46:35 106499(3313489664) DEBUG - HprRegistration::ReceiverRegistrationManager::execute - h264Registered 0 hpVelocityRegistered 0

4 REPLIES 4

‎02-24-2021 06:07 PM

HP Recommended

We will contact you on Thursday to provide manual registration.

Becky

I am an HP employee
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‎02-25-2021 11:09 AM

HP Recommended

I am going to send you a drop box with the instructions and manual activation tools.  Follow instructions and when you have the output uploaded to the drop box, please let me know.

 

I am an HP employee.
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‎02-25-2021 11:17 AM

HP Recommended

Thanks... I will wait for the dropbox link.

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‎02-25-2021 11:23 AM

HP Recommended

Should have it to you in the next half hour or so.  I am waiting on the forum moderator to give you PM privileges so I can take

this offline.

I am an HP employee.
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