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alatteri
Level 2
17 10 0 1
Message 1 of 5
224
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RGS failing to register z840

HP Recommended

Hello,


Today I just did a fresh OS install of CentOS 8 on a z840.  RGS is failing to register AVC and Velocity components.  The same machine was used previously with RGS and CentOS 7 without issue.  The machine can reach the internet un-restricted, so that is is not the problem.  I am wondering if the HP registration service is down? 

 

02-24-21 15:46:35 106499(3313489664) WARN  - WebRegistration::performCurlWebCall - unable to contact server, registration unsuccessful. result: 28

02-24-21 15:46:35 106499(3313489664) WARN  - ReceiverRegistrationManager::executeRegistrationProcess: bios uuid for sender and/or receiver failed to register.

02-24-21 15:46:35 106499(3313489664) DEBUG - HprRegistration::ReceiverRegistrationManager::execute - h264Registered 0 hpVelocityRegistered 0

4 REPLIES 4
BeckyN
Level 4
Level 4
70 70 10 14
Message 2 of 5
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We will contact you on Thursday to provide manual registration.

Becky

I am an HP employee
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KellyRGS
Level 7
Level 7
541 534 41 51
Message 3 of 5
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I am going to send you a drop box with the instructions and manual activation tools.  Follow instructions and when you have the output uploaded to the drop box, please let me know.

 

I am an HP employee.
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alatteri
Author
Level 2
17 10 0 1
Message 4 of 5
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Thanks... I will wait for the dropbox link.

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KellyRGS
Level 7
Level 7
541 534 41 51
Message 5 of 5
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Should have it to you in the next half hour or so.  I am waiting on the forum moderator to give you PM privileges so I can take

this offline.

I am an HP employee.
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