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aaronbayne
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Solved!

RGS sender behind home network

HP Recommended
Remote Graphics Software
Microsoft Windows 10 (64-bit)

I would like to use RGS sender on Win 10 laptop connected on my home network.  Can someone from outside the LAN be able to connect to the system?  If so, what steps do you need to take on router/laptop to enable?  I've used RGS within a private network before with no problems, but trying to use over public network.  Trying to collaborate with remote clients.

 

Thanks

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BeckyN
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RGS will work with a VPN abut not over a public network.

 

-Becky, HP, Inc. Employee

I am an HP employee

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BeckyN
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RGS will work with a VPN abut not over a public network.

 

-Becky, HP, Inc. Employee

I am an HP employee

View solution in original post

aaronbayne
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Thanks.  I eventually came up with the same solution.  Did create a VPN and it worked in that situation.

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MozerBYU
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Just curious. What did you do that solved it? I've checked port forwarding on the router, I've checked windows firewall inbound rules. Not sure what I'm doing wrong.

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