05-01-2020 07:46 PM
Does anyone know if paid perpetual licenses (RGS 7) are usable on the new major release (and renaming) of ZCentral Remote Boost?
I've sent an email inquiry to email@example.com
I do not have HP hardware currently.
05-14-2020 10:19 AM
is there also the option for paid upgrade from previous RGS v7 licenses (older than 11/12019) to the new version ZCentral 2020, as it previously had been the case for RGS v7?
Old Product Number for the upgrade to v7 had been: F9L60AAE
If yes, can you please let me know the new HP product number for the upgrade to ZCentral 2020?
I also sent e-mail to firstname.lastname@example.org
05-14-2020 09:04 PM
Thanks for asking the question @Stefgens - it's come to my attention that an 'upgrade' is only accomplished via a new license purchase. It turns out that pre 2019 purchases disappear into the ether. The price to be paid for software development - somewhat unconventional, but understandable.
05-15-2020 10:01 AM
As I mentioned, our computers are HP Z workstations, so the RGS software licences were included free of charge, and were not purchased. Are we then entitled to upgrade free of charge, or must new licenses be purchased?
05-15-2020 11:00 AM
As you can expect, this is not what I had hoped to hear:
We had already spent > 50 k$ for previous RGS licenses (at that time RGS v5) that we needed to buy for use on HP ws460 blade workstations (only on HP Z-Workstation it's free, not on HP Blade-Workstations) with later upgrade of these old v5 licenses to v7 in order to continue to use them on other non-HP remote Workstation installation.
We use RGS v7 on SUSE linux and unfortunately SUSE-support has been removed with new ZCentral Version. So I cannot spent another > 50 k$ for the same functionality as before but without support. Can we expect, to see support for SUSE back again soon?
@7784: On HP Z-Workstation, there is no need to buy seperate license, it's included in the Software package. Just install the new 2020 version.