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KiwiJon
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Solved!

RGS with Mac OS -- can't restore after minimising

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HP RGS Receiver
macOS 10.15 Catalina

I'm running RGS on my Macbook to view my linux desktop at work. Working beautifully, except for one glitch:   if I minimise the RGS window, either by clicking the little yellow circle or right-clicking the dock icon and selecting Hide, when I try to restore it all I get is the RGS connection prompt (or disconnect prompt, since it appears to be still connected). The only workaround at that point is to shut down RGS entirely and restart it.   Is this a known fault ? Is there a better solution? 

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BeckyN
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Hi KiwiJon,  What version of RGS are you using on the Sender & Receiver? What version of Linux?

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KiwiJon
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Hi there, for the receiver it's 7.7.0.20876.   Not sure about the sender, but I would assume it's the latest. I can find out if needed.  IT's Kubuntu 18.04.

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KiwiJon
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Sender version: 7.7.0.20876

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KiwiJon
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Have resorted to using multiple desktops -- Ctrl arrows to toggle, and trying to make sure I don't minimise -- but still would love to know if there's a solution, or if this is a known bug with MacOS (or just my machine).

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RossGGG
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When minimizing the RGS Receiver window on Mac (by clicking the yellow stoplight button) it should shrink down to its own icon on your dock.  You would use that icon to restore the window.  If you hide the application, the icon to restore the window does go away, but it should reappear when you unhide the application (by clicking on the application icon in the dock).

 

RossGGG_0-1585180074240.png

 

I have noticed a behavior similar to what you described when the RGS window is in Full Screen Mode.  In this mode, you cannot minimize the window since the yellow stoplight button is disabled.  If another window or dialog needs to appear in front of the RGS Window, such as when you switch to another application on your Mac, the whole window will slide away and be hidden.  In this situation, clicking the RGS Receiver icon on the dock seems to only make the connection/disconnection window active and leaves the RGS Receiver window hidden.  Clicking the RGS Receiver icon on the dock a second time, however, always unhides the RGS window for me.  Alternatively, you can bring up mission control (three-finger swipe up on trackpad/F3 or Fn+F3) and see that the RGS window is just on a separate Desktop that you can switch to from the bar at the top of the screen.

RossGGG_0-1585180553482.png

 

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KiwiJon
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Cheers -- I figured it out just before I saw this -- I think has to do with my monitor configuration. When I restored/unhid, it only restored the login prompt. 

My workaround had been to use fullscreen mode, and then Ctrl-arrow to switch desktops.  

But today I minimised again by mistake (when not in fullscreen, which as you say seems to be the only way to do it).... and then discovered this: 

 
 

 

Screen Shot 2020-03-26 at 3.16.58 PM.png

Selecting Show All Windows results in this:  

Screen Shot 2020-03-26 at 3.19.27 PM.png

(scribbled on because of the very paranoid industry I work in)

 

The window on the right being the RGS screen. So this looks like the switch desktop screen, but on the monitor with the dock (as opposed to the one with the RGS window).  Anyway, that lets me get to it again 🙂

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