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‎07-22-2020 01:00 PM

HP Recommended
Product: ZCentral RemoteBoost
Operating System: Linux

This is a fresh install of Ubuntu 18.04 with KDE desktop.

 

Installation via install.sh as root proceeded without issue, and license file copied to /etc/opt/hpremote/rgsender.

 

However the rgsender service fails to automatically start. systemctl status rgsender reports teh service is loaded, but it's stuck in an "activating" state with exist status=1.

 

/var/log/syslog reports rgsender continously trying to re-launch, but with no specifics about why it's failing. status=1/FAILURE.

 

/var/log/hp/ and /var/log/hp/tmp are empty.

 

i am grateful for any assistance!

 

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