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HP Recommended
RGS
Microsoft Windows 10 (64-bit)

The HP Remote Graphics Software Hostname / IP Address field has a dropdown of recents. Is there any way to clear this? The first entry on the list is no longer valid, but it's always the selected choice when RGS is launched.

 

I've tried setting MaxSenderListSize in the config util to 0, run RGS, then set MaxSenderListSize to 1, and relaunch RGS, using the correct IP Address, but it still remembers that old, oncorrect IP Address.

 

How can I remove this old, incorrect IP Address from the recent list?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi there,

 

On Windows, you can do it on the Registry:

 

Go to Computer\HKEY_CURRENT_USER\Software\Hewlett-Packard\Remote Graphics Receiver and delete all data from Rgreceiver.RecentSenders

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I work on behalf of HP.

View solution in original post

1 REPLY 1
HP Recommended

Hi there,

 

On Windows, you can do it on the Registry:

 

Go to Computer\HKEY_CURRENT_USER\Software\Hewlett-Packard\Remote Graphics Receiver and delete all data from Rgreceiver.RecentSenders

------------------------
I work on behalf of HP.
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