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TechyTecherson
Level 2
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Message 1 of 3
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Windows 10 RGS Z440 not displaying properly

HP Recommended
HP Z440 Workstation
Microsoft Windows 10 (64-bit)

Our Z440 workstations with a Quadro M4000 card, and any driver you like, will not display properly in Windows 10 X64 with the monitor disconnected.  The Nvidia control panel only has one option (no display properties etc) and the start menu shrinks and is unusable. To reproduce the problem you should just need to remove the monitor from a Z440 running Win X x64 and there you go. All other drivers and BIOS are updated.  

       We are running RGS 7.4.0.13800 sender and receiver. All we have to do to fix it is attach a monitor but we don't have the rack space or funding to add that many monitors to our RGS farm.  HELP! 

 

 

        

 

2 REPLIES 2
KellyRGS
Level 7
Level 7
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Message 2 of 3
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In RGS 7.4.0, you should be able to use the NVIDIA match resolution property in the config file.  We did test with headless systems.  Not sure if you are using VM or not, but including the Sender display properties (rgsenderconfig)

 

## If ConfigureVmwareDisplaysForBestPerformance is on, then (on Windows Vmware Systems with Nvidia Graphics)the
## Vmware controlled display will be turned off and the Nvidia displays will be turned on at the start of an RGS connection.


## This should allow better compatibility with RGS's Nvidia Comparitron.
# Rgsender.Compatibility.Displays.ConfigureVmwareDisplaysForBestPerformance=1

 

## This setting relies on ConfigureVmwareDisplaysForBestPerformance being turned on.  If they're both on, then the VMware display
## will be turned back on when RGS disconnects, so that the vSphere console can be accessed properly.  Note that this property may
## mean that windows are moved around in between RGS connections as a side effect of Windows activating/deactivating displays.
# Rgsender.Compatibility.Displays.ReEnableVmwareDisplaysOnRGSDisconnect=1

 

## This property will allow enhancements in RGS resolution matching for Windows machines with Nvidia graphics.
## Valid settings are on, off, and auto.
Rgsender.Compatibility.Displays.AllowNvidiaResolutionMatching=auto  (turn this to On not auto)

 

 

Receiver Config file - even if you have this checked in the receiver GUI, make this modification.  There is going to be a fix to correct this issue.  If checked in the GUI, it actually isn't working unless you modify the rgreceiverconfig file.

 

## Change the Sender's resolution to match the Receiver's resolution
## when connecting.  Is overridden by per-session properties.
Rgreceiver.IsMatchReceiverResolutionEnabled=1
Rgreceiver.IsMatchReceiverPhysicalDisplaysEnabled=1

I am an HP employee.
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TechyTecherson
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Message 3 of 3
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I'll try it straight away. TY Kelly

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