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- Zcentral Connect trial license issues

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05-17-2021 07:55 AM
Hi,
I am trying Zcentral connect 2020. But when i check "About" in the connect tool i see License Error (S), No valid license found..
I have achieved a trial license. When i check the manager.log file i could see a Flexnet Licensing error: -2,413. What does that mean? Do you need to edit the license file as i got everything in one row by default? Is there a limit in filename lenght?
/J
05-20-2021 03:39 AM
Ge this error message:
2021-05-20 11:34:40,329 [4] WARN broker.Common.Logger - License Checkout warning for feature: HPZCentralConnect_Trial, Return failed, Flex Warning: Invalid (inconsistent) license key.
The license key and data for the feature do not match.
This usually happens when a license file has been altered.
Feature: HPZCentralConnect_Trial
License path: C:\ProgramData\HP\ZCentralConnectManager\HP ZCentral Con_2720_24331912.lic;
FlexNet Licensing error:-8,523
But i have not tampered the licensefile. But i notice that there might be invalid characters in the licensefile that are probably from the registration, Maybe that is the problem, characters like Name = V�xj�
05-20-2021 08:10 AM
There should not be any strange symbols or characters in the license. Let me download a Connect trial license to see if there is an issue. If not, I will send you a trial license from my support email. I am going to have private messaging enabled for you so I can reach out to you offline.