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- after logging onto PC, mouse does not work, screen does not ...

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09-20-2022 07:52 AM
Hello All - strange experience with ZBOOST on one of my Z4s
I connect and, using my windows credentials, logon to remote PC (sender) fine, but once desktop loads... PC does not allow mouse to click
I have also noticed the monitors on remote PC (sender) loss their resolution and display settings ( extend these displays)
are the two related somehow??? I have receiver setting as: Set Sender display(s) to match receiver display(s) (which seems to work fine on other HP4s
any help would be great !!!
10-24-2022 03:59 PM
Hello,
Can you tell me if you have this resolved or not? If you sender is headless, meaning no displays, and you do not have
headless setup properly, this could be causing the issue. You mention remote PC displays on sender, but not sure if you are referring to the sender actually appearing on the receiver's displays.
I am an HP employee.
Kelly