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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Have a friend who wants to use HP RGS at his work but the IT department says its not allowed due to risk for viruses. (that hes home computer would be able to infect the office IT-network)

 

True or false?

3 REPLIES 3
HP Recommended

We don't have anti-virus in RGS but if the company is using one, make sure that RGS is an exception.  We have seen where RGS gets blocked or never launched because of VPNs or Anti-virus software.  RGS is encrypted. 

 

HP Remote Graphics Software (RGS) brings added security, performance, mobility, and collaboration to your workstation deployment. With RGS, you can use a lower-powered desktop, notebook, or thin client to remotely connect to a powerful workstation and use your graphics-intensive workstation programs wherever you go.

 

Your programs run natively on the remote workstation and take full advantage of its graphics resources. The desktop of the remote workstation is transmitted over a standard network to your local computer using advanced image compression technology specifically designed for digital imagery, text, and high frame rate video applications.

 

1 The sender is typically a high-performance workstation, virtual workstation, blade, or server that hosts your software.  RGS Sender is installed on the sender and transmits graphics, audio, and USB data to the receiver. The sender receives input and USB data from the receiver.
NOTE: A monitor does not necessarily have to be connected to the sender.

 

2 The receiver is typically a desktop, notebook, tablet, or thin client with RGS Receiver installed. You establish the RGS
connection from the receiver side. The desktop of the sender is displayed inside the RGS Receiver window on the receiver, and RGS Receiver transmits input to the sender, allowing you to interact with your programs remotely.

 

3 A TCP/IP network serves as the communication link between the sender and the receiver.
IMPORTANT: The sender and receiver must be on the same network for an RGS connection to be established between
them.

 

I would suggest that he have their IT department download the 60 day trial version to test.  Happy to assist in setup should they have any quesitons.

I work on the behalf of HP.

I am an HP employee.
HP Recommended

Is it possible for the sender side to get infected by  virus from the  reciever side?     

 

Let say that the reciever computer have a virus, can it be transmitted to the sender computer?

HP Recommended

Hope this answers your questions.

 

All traffic between the HP RGS Sender and Receiver is encrypted.  The connection is authenticated on the sender side Operating System.  The Sender desktop is remoted by sending a compressed stream of pixels, essentially a video of the sending desktop.  There are no files exchanged in a connection.  The remote protocol has strictly defined endpoints; operations and/or data cannot be inserted into the protocol stream.

 

I work on the behalf of HP.

 

I am an HP employee.
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