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Intel20
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Message 1 of 2
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windows 10 blue screen error

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HP Notebook - 15-da0330t
Microsoft Windows 10 (64-bit)

HP Reference Number: [edited],Product Description: HP Notebook - 15-da0330tu,Product Number: 5CP46PA,Serial Number: [edited],Problem Description: I Have bought a HP Laptop windows 10 . The Laptop blue screen error will be coming , how to solve the problem...

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Raj1788
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Intel20

 

Could you please help me with the exact error message?

Send an Image of the error screen.

Are you facing this issue after an update?

 

I suggest you perform a power reset on the PC using the below document:

 

Click here: https://support.hp.com/ph-en/document/c01684768

 

Then, follow the step by step instruction in the below link to get the issue resolved.

 

Click here: https://support.hp.com/ph-en/document/c01684768

 

Keep me posted, how it goes!

If the information provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thank you for joining the HP Community.

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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