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Locked

‎08-25-2021 10:31 AM

HP Recommended
Product: Zcentral
Operating System: Linux

I support users who remotely connect from Windows PC to Linux (RHEL7) systems using Zcentral and RGS. 

when the user logs in the first time, the smartcard is read and access is given.  If the users disconnects, however,  Zcentral asks for username and password.  Bypassing the smartcard. 

5 REPLIES 5

‎08-26-2021 03:20 PM

HP Recommended

I need more details this issue.  I am  guessing you are using smart card redirection from Windows to Linux.  When you disconnect, are you signing out, or just disconnecting with the X?  You are then reconnecting with Remote Boost. This should take them to their lock screen.  


I would expect the lock screen to be able to unlock with the smart card, but don't know that for sure.  It could depend on how the system is configured.

It could depend on what is used to lock the screen and what PAM service is used to unlock.

 

Smart card redirection can be used with standard authentication and Easy Login, cannot be used with Single Sign On.  Did you review the smart card section in the user guide? Smart card starts at page 37 in the attached user guide.

I am an HP employee.
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‎08-27-2021 05:22 AM

HP Recommended

The user will disconnect the X session.   when (s)he logs in the next time, (s)he gets both prompts. 

I have easy login and smartcard redirection turned on.   the initial session only authenticates via the desktop. [what we want]

the second session will prompt for user/passwd and then host authentication.   [we don't want the user/passwd prompt]

 

what does the PAM stack need to look like to avoid the ZCentral login and only use the system login?

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‎09-01-2021 04:31 PM

HP Recommended

Let me do a little testing on this.  From what I understand, if no one is signed in the sender, a receiver connects with Easy Login enabled, then the first step of authentication will be skipped, and you only need to present credentials at the desktop.  However, if a user disconnects, then I think you are prompted twice. 

I am an HP employee.
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‎10-12-2021 08:26 AM

HP Recommended

" However, if a user disconnects, then I think you are prompted twice. "

is this a feature?  If so, it is not desired since we don't want users to authenticate without using the Multi-Factor Authentication of the Linux host.  We want RGS/ZCentral to ALWAYS pass to the Linux host for Authentication. 

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‎11-01-2021 07:48 AM

HP Recommended

@KellyRGS,  have you done your testing and what is the result?

-Eric

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