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RGS CANT PLAY SOUND FROM AVID PRO TOOLS

HP RGS
Microsoft Windows 10 (64-bit)

HI

i cant get sound out of pro tools ultimate with native card...

useally on avid you can disable the hardware but not in pro tools...

ant ideas?

thanks

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RGS CANT PLAY SOUND FROM AVID PRO TOOLS

Hi Shortplay, 

If you play a video (from a browser, for example), can you hear the video on your receiver?  Is the failure only through AVID?

For Sender and Receiver:

  • What OS?
  • What is the model of the PC?
  • Is a VM involved?
I am an HP employee
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RGS CANT PLAY SOUND FROM AVID PRO TOOLS

hi

windows 10

hp z 440 

there is no vm 

and yes there is sound from windows 

but the sound from pro tools go to dedicated hardware 

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RGS CANT PLAY SOUND FROM AVID PRO TOOLS

Hey Shortplay!

 

Have you tried switching to a software interface like ASIO4ALL (http://www.asio4all.org/)? This will use the internal audio processor instead of the Pro Tools Native card and interface, which should allow RGS to capture and transmit the audio stream.

 

Let me know whether or not this works for you!

 

Good luck!

 

Rick

Rick Hohmann
HP Z Workstation Technical Marketing
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