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I had not used this printer for a while. After plugging it in, I get a 00000009 error message with a pink background. How can I clear up this error message?
@hollyrains75, Welcome to HP Support Community!
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep me posted for further assistance.
TEJ1602 I am an HP Employee
I have the hp Photosmart 475 series printer
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