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JacksonJJ
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Message 1 of 2
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0x6100004e problem

Microsoft Windows 10 (32-bit)

I have been told I have a paper jam but have cleared all areas. Then a Printer Failure notice comes up on my printer screen with a contact HP 0x6100004e. Any ideas of what I need to do to clear this and get back to printing? Thanks.

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Message 2 of 2
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0x6100004e problem

@JacksonJJ

 

Welcome to the HP Support Community.

 

To help you further with this, let us know the Printer name.

 

Thanks 🙂


I am an HP Employee

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