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12 month intent ink

Hp envy photo 6220
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When I bought the printer it said it came with 12-month free trial instant ink but it's not coming up with that when I register it's only coming up for 3-months can someone  tell me how to activate it as I can't seem to get hold of anyone 

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HP Support Agent
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HP Recommended

12 month intent ink

@Tracey31a, Welcome to HP Support Community!

 

To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.

I have sent you a private message, reply to the message with your details.

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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