11-22-2019 02:15 AM
It is correct, 12 months are offered when you choose the 100 day plan with the included £32 credit in-box:
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01-19-2020 04:16 AM
I have the same issue - however there isn't a £32 voucher in the box - it looks just to be a "standard" product with 3 months' free trial.
Before I set up the printer etc. I would like to confirm this offer - Argos are little help.
Thanks for any help offered.
01-21-2020 03:07 PM
@Zakky241, Welcome to the HP Support Community!
For Instant ink ready printers, the 3 free months get added once the enrollment is complete. Sign up and pick the plan you want and the billing will start after the trial/free period is over.
Have you enrolled in a plan yet? To know how, refer to this document.
For more info on Instant Ink, refer to the FAQ document.
Hope this helps! Keep me posted.
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I am an HP Employee
01-25-2020 08:57 AM
I too have bought this printer from argos. I have enrolled the printer and selected the plan. My instant ink account still shows a 3 month trial and billing starts in 3 months time. Once again how do I obtain the 12 month subscription as detailed in the product description?
01-25-2020 10:17 AM
Unfortunately this doesn't answer the question - the question was how do I get the extra trial period after the 3 months to take it to 12 months as advertised.
In the end I took the printer back to Argos - they called their head office who still couldn't answer. I bought a different printer from Currys which had 5 months free shown on the box and this immediately gave 5 months upon installation/registration.
01-26-2020 04:08 AM - edited 01-26-2020 04:09 AM
Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile Name, you should see a little blue envelope, please click on it.
Let me know.
I am an HP Employee