10-09-2010 09:14 AM
1350 All in one won't feed paper. From what I can see the rollers don't turn. The only precipitating event was a low paper supply, but I've added paper (not too much) but it still doesn't run. It clicks like it's trying to move paper, but it doesn't work!
I also tried to copy and that doesn't work either.
(Connected to a MacBook running Snow Leopard.)
10-09-2010 11:11 AM - last edited on 02-20-2017 04:12 PM by OscarFuentes
Try to follow this troubleshooting document to address your issue, kindly click here
Hope that would help you!
10-09-2010 11:31 AM
Already been there! Thanks for trying. It doesn't seem to be a paper problem. I have good paper loaded properly. I don't think it's the driver since it won't copy either. Rebooting the printer does nothing. It might well be a gear problem in the printer. It sounds a little different and it looks to me like the feed rollers aren't moving at all.