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balexsantos
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1910a firmware, hp officejetpro 6960. disabled my third party inks. need a workaround

HP 6960
Microsoft Windows 10 (64-bit)

 

I've a HP 6960 with 1910A firmware and is not accepting new third party ink cartridge (Only accept the third  cartridges installed before the firmware update)!. I also have a HP 6970 that have same problem.

 

I receive the message: Problem in Cartridge. Please remove and reinstall the cartridge.

 

Please advise on how to get around this problem.

 

I've been use HP for more than 20 years... If this is not solved, I will return the printer and buy other printer from a different brand...

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