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HP Recommended
HP OfficeJet Pro 6968 All-in-One Printer
Microsoft Windows 10 (64-bit)

I need to scan 2 sided documents from the ADF (automatic document feeder). I've searched everywhere but cannot find the option. I'm using the HP Smart software on Windows 10.

 

Please help.

1 REPLY 1
HP Recommended

Hello Mazamilam,

 

Your HP Officejet Pro 6968 printer does not support 2-Sided scan.  You may have to do it manually. 

However HP OfficeJet Pro 6970 printer supports 2 sided scan.

Please find the URL below to access the product specs.

https://support.hp.com/us-en/product/hp-officejet-pro-6960-all-in-one-printer-series/8289579/model/1...

 

 

Regards,
Jabzi

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