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ChadFoster
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Message 1 of 2
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3700 will not print

Desk Jet 3755 All In One
Microsoft Windows 10 (64-bit)

The printer stopped printing/copying correctly.

1. New cartridges. Alignment and cleaning tools used. Status shows full cartridges.

2. Alignment report will partially print in black. (I'm guessing the color sections are what is blank.)

3. Cleaning (and all other info/status) reports will partially print in color. (I'm guessing the black sections are what is blank.)

4. Black copying is blank. Color copying is partial/unrecognizable.

5. I have removed/reinstalled cartridges, unplugged power cord.

 

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HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

3700 will not print

@ChadFoster

 

Welcome to the HP Support Community.

 

If you've performed all the steps from here: https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126203... and https://support.hp.com/us-en/product/hp-deskjet-3700-all-in-one-printer-series/8954253/model/1126203..., I recommend you to contact the HP Support Team regarding this as this could be a hardware issue.

 

Link: www.hp.com/contacthp/

 

Note:  Select the country accordingly to get the contact details for support.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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